TokayThe AI front desk for short-term rental hosts
Every guest answered. Every decision yours.
Six AI agents, each with its own job. One answers your guests while you sleep, in their own language. The rest handle pricing, bookkeeping, cleaning briefs, reviews and your morning brief. Anything unusual comes to you first.
Works with Airbnb, Booking.com and Vrbo. Guests keep writing where they booked. Connected in about ten minutes.
Your whole front office, open around the clock.
One AI team handles guests, prices, books, cleaning and reviews. You make the calls.
- 24/7
- every guest answered, nights and weekends included
- 4.97
- Airbnb communication rating, up from 4.81
- 2 taps
- a day is all the guest work left for you
Works with the tools
you already run on
You signed up to host. You got six jobs.
A hotel has a department for each one. You are all six. Tokay gives every job to an AI agent and leaves you with two: deciding, and growing your business.
Pam
Front desk
A guest is locked out at 2 AM, and you are asleep.
Pam answers guests around the clock, in their own language.
Ivo
Revenue
The long weekend is selling at a Tuesday rate.
Ivo reviews your prices every morning and recommends changes. You approve.
Angela
Money
A pile of bank slips, and a bill that never came.
Angela turns slip photos into expenses and flags the missing bill.
Sam
Operations
A late checkout slips through, and the cleaner is at the door.
Sam writes tomorrow's cleaning brief every night and updates it when plans change.
Andy
Reviews
A four-star review has sat unanswered for nine days.
Andy reads every review the morning it lands and drafts your reply.
Leo
The manager
Nobody tells you what happened overnight.
Leo sends one message each morning: what happened, and what needs you.
Live in a day. In charge from the first message.
- About ten minutes
Connect your listings
We connect your Airbnb, Booking.com and Vrbo listings with you. Tokay sees your listings, calendar and messages. Nothing to install.
- One short call
Tell it your rules
Wifi, check-in, house rules, price floors. Plain sentences, not a settings maze.
- The first two weeks
Approve, then hand over
Every reply and action comes to you first. Approve, edit or deny with a tap, then switch on what you trust.
- 1PamFront desk
Overnight I answered 11 guests. 1 draft is waiting for you.
Hallo! Können wir morgen erst um 13 Uhr auschecken?Hi! Could we check out at 1 pm tomorrow?Pam's draftLate checkoutHi Marco! Yes, checking out at 1 pm is fine. Safe trip home!Airbnb shows this to Marco in German.Why yes: no arrival at Riverside 2BD tomorrow, and your rule allows late checkout until 1 pm. - 2IvoRevenue
2 pricing recommendations await your decision.
- AngelaMoney
Books are balanced. As they should be.
- SamOperations
Today's cleaning brief is out. I'll update it if the late checkout is approved.
- 1AndyReviews
1 review could use a response.
- LeoThe manager
Quiet night. 4 things need you, the rest is done.
What your AI team will never do
- Make things up.If a fact is not on file, it asks you instead of guessing.
- Promise what you haven't.No discounts, exceptions or refunds you did not agree to.
- Act outside your rules.Anything unusual, upset or sensitive comes to you first.
- Make changes you can't undo.Every price change can be undone for two days.
What it saves
What the six jobs cost you today.
Money you stop spending
Hired as people, this team is several salaries. Handed to a management company, it is a share of every booking you take. Tokay is one flat price per listing, however busy the month gets.
Hours you get back
The desk, the slips and the cleaning brief are done before you open the app. Prices and review replies are drafted and wait for a yes. What is left is the deciding, and that takes minutes.
Nothing walks out the door
Nobody resigns, nobody has to be trained twice, nobody walks out with everything they learned about your buildings. What you teach it once, it keeps.
Growth without a second hire
Add a listing and it is on every teammate's rounds that same night. Four listings or twelve, the same team runs them, with nobody new to hire.
Where your week goes.
Drag each one to match your week. Count your own hours, or the hours you pay someone for.
That is the bill you already pay, in evenings or in salary. Tokay is one flat price per listing, the whole team included, no per-message fees. On the demo call we put our number next to yours, on your own listings.
See it on your listingsOne flat price per listing. The whole AI team included.
No per-message fees, no share of your bookings. We show you the current plans on the demo call.
- First month half priceThen one flat price per listing.
- Full refund within 30 daysIf it is not for you, you pay nothing.
- No annual contractPay monthly. Choose a year only if you want the discount.
Our first ten customers get a reduced price for the first year and a monthly call with the founder. For hosts with five or more listings. Apply for one of the ten spots
For years I was the whole team: the desk at night, the prices on Sunday, the slips on Monday. So we built the team I always wanted. I still decide everything that matters. I just stopped doing everything that does not.
Before you book a demo.
Still deciding? Bring your questions to a short call.
Book a demoWhat is Tokay?
Tokay is an AI front desk for short-term rental hosts. It answers guest messages from Airbnb, Booking.com and Vrbo in the guest's own language, and five more AI agents handle pricing, bookkeeping, cleaning briefs, reviews and a daily morning brief. The host approves anything outside the rules they set.
Are Pam, Ivo and the others real people?
No. They are AI agents, each with its own job. We gave them names so you can tell them apart. Tokay does not supply cleaners or staff: your own cleaners still clean, and the AI writes their brief.
Can Tokay act without me?
Only inside a rule you wrote. For the first two weeks nothing goes out without your approval. After that you choose what it may send on its own, one kind of question at a time. Anything unusual, sensitive or uncertain still comes to you, and a price change can be undone for two days.
Do guests know they are talking to AI?
Only if you tell them. Replies go out from your host account, in your tone. If you want guests to know an AI assistant helps you reply, we give you a line for your listing and welcome message.
Which platforms and languages does Tokay work with?
Airbnb, Booking.com and Vrbo. Pam understands guests in more than ten languages, including Thai, Mandarin, German and French, and each guest reads the reply in their own. Cleaners and contractors are reached on LINE, so nobody has to learn a new app.
Is my data safe?
Your messages, numbers and guest names are stored in Tokay's own database and seen only by you and the people you invite. The AI provider we use does not train its models on your data.
What does Tokay cost?
A flat price per listing per month with the whole AI team included, and no per-message fees. The first month is half price, with a full refund inside 30 days.
See Tokay on your own listings.
A short call, your listings connected, and real drafts for your real guests. Judge it on your own listings, not a sample account.
Book a demo